Expert


Expert Plug-In for THG/Surveyor automatically detects symptoms of many common and hard-to-solve network problems. It then provides Finisar's Expert Plug-In automatically detects symptoms of many common and hard-to-solve network problems and provides the user with an overview of the symptoms with corrective action recommendations.

By giving the user the tools and recommended actions to fix the problem, the user can avoid network downtime.



Product Features and Benefits
* Performs Analysis in Real Time and Post Capture
* Detects, Organizes and Presents Symptoms Layer-by-Layer - MAC Through Application
* Links Symptoms with Their Appropriate VLAN ID and Detects VLAN-Specific Symptoms
* User Customizable Probable Causes Allow for Environment Specific Knowledge and Speedier Problem Solving

As part of the THG/Surveyor Network Monitoring and Analysis platform, Expert is one of the industry's most powerful troubleshooting and management tools.

Organized by OSI layer, Finisar's Expert Plug-In provides detailed information, packet level decode view, host and conversation information, and a display filter window to re-sort a capture. Selecting a layer to investigate yields a list of specific symptoms, enabling the user to drill down in many directions to obtain a wealth of information to perform detailed analysis to fix the problem.

Users can adjust the threshold values for which most Expert symptoms are triggered, as well as customize the text that applies to each Expert diagnosis along with the recommended corrective action. Expert can also be customized to the user's specific environment by inputting knowledge specific to that environment such as naming conventions. Because the tool "speaks the language" of their particular environment, network managers can work more efficiently when troubleshooting. This allows network managers of all skill levels to take advantage of Expert's powerful problem solving capabilities.



Since 1997, Gillaspy Associates has built a solid reputation for developing strong relationships with our customers by providing quality solutions and ongoing support.

Downloads
Finisar supported decodes list


Training Courses

Gillaspy currently offers the following training courses:

SAS

ML270 - Serial Attached SCSI Architecture & Instrumentation

Fibre Channel

ML250 - Fibre Channel Systems Architecture & Instrumentation

ML350 - In-depth Fibre Channel Analysis

iSCSI

ML280 - iSCSI Architecture and Instrumentation

FCIP

ML240 - Introduction to Fibre Channel Over IP (FCIP)

MCE: Medusa Certified Engineer

MC100 - Xgig Analyzer

MC125 - NetWisdom SAN Performance Monitoring System

SATA

Serial ATA Architecture

IO Bus

PCI™ Architecture
PCI™ Overview
PCI-X™ Architecture
PCI-X™ Overview
PCI Express ™ Architecture
PCI-Express™ Overview
Intel Pentium 4/m/Xeon
USB Architecture (Core Topics)
USB Architecture (LS/FS Only)
USB Architecture (HS Only)

Contact Gillaspy Assocates at 805-987-1959 to schedule an on-site class.